Privacy Policy

Studio Mirae (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website or contact us. It applies to information we collect through this site, our contact form, and any related communications. For details on cookies and similar technologies, please see our Cookie Policy.

Information you provide. When you submit an enquiry or contact form, we collect the information you give us, which may include: name, email address, phone number, postcode, type of design service, project size, information about you and your experience, and your message. You may optionally consent to receive marketing (e.g. updates, new collections, or promotions) via a clear opt-in on the form.

Technical and usage information. We use Google Analytics, Google Ads conversion tracking, and Meta Pixel to collect non-identifying data about how the site is used and to measure ad performance (e.g. pages visited, form submissions, clicks on email or phone links). These run when you use the website. See our Cookie Policy for details.

Session storage. We use browser session storage (not cookies) so that the introductory video on our homepage is shown only once per visit. This is limited to the current browser session and is not used for tracking or advertising.

We use your information to respond to enquiries, schedule consultations, and manage projects. We do not sell or share your personal data with third parties for their marketing. We may send you updates about Studio Mirae services, new collections, or promotions only if you have opted in (e.g. via the “Receive mails” option on the contact form). You may opt out of such communications at any time.

Contact and enquiry data is stored in a secure database with industry-standard safeguards. We use encryption and access controls so that only authorised Studio Mirae team members can access personal data. We take steps to prevent unauthorised access, loss, or misuse of your information.

We use a limited set of third-party services to run the website and process data:

• Analytics and advertising: Google Analytics, Google Ads, and Meta Pixel to understand how the site is used and to measure the effectiveness of our advertising.
• Content and hosting: Our site content and images are delivered via our content and hosting providers.
• Contact form storage: Enquiry and contact form submissions are stored using a secure database service.
• Embedded content: Some pages may embed video from YouTube or Vimeo; those providers may set their own cookies and have their own privacy policies.

We do not control these third parties’ privacy practices. Their use of data is governed by their respective policies. We select providers that meet appropriate security and privacy standards.

You may request access to, correction of, or deletion of your personal information. You may also opt out of marketing communications at any time. To exercise these rights or ask questions about this policy, please contact us using the details on our Contact page. We will respond in line with applicable data protection law.

We may update this Privacy Policy from time to time. The current version will be posted on this page with an updated date where appropriate. Continued use of the website after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.